Fulfillment Policy

Last updated: May 13, 2024

Fulfillment Policy for Sand Dragon Media

At Sand Dragon Media, we are committed to providing exceptional services to our valued customers. Our fulfillment policy outlines the terms and conditions regarding refunds, billing, and payment for services rendered.

  1. Refund Policy:
    • If services have not yet been rendered or initiated, customers are eligible for a full refund upon request. Please contact our customer service team to initiate the refund process.
    • Refunds will be issued using the original payment method whenever possible. Processing times may vary depending on the payment provider.
  2. Billing and Payment:
    • Customers will be billed for services they receive from Sand Dragon Media as outlined in their service agreement or contract.
    • Payment for services rendered is due within [insert payment terms here, e.g., 30 days] from the date of the invoice unless otherwise specified in writing.
    • Late payments may be subject to penalties or interest charges as outlined in our terms and conditions.
  3. Payment Methods:
    • We accept payment via [list accepted payment methods here, e.g., credit card, bank transfer, check, etc.].
    • For convenience, customers can set up recurring payments or authorize automatic payments for ongoing services.
  4. Invoice Disputes:
    • If you have any questions or concerns regarding an invoice, please contact our billing department promptly to resolve any discrepancies.
    • We are committed to ensuring accurate billing and providing transparent explanations for all charges.
  5. Service Agreement:
    • By engaging with Sand Dragon Media’s services, customers agree to abide by our fulfillment policy and terms and conditions as outlined in their service agreement or contract.
    • Any modifications or amendments to the fulfillment policy will be communicated to customers in writing.
  6. Cancellation Policy:
    • Customers have the flexibility to cancel services at any time.
    • To cancel services, please provide written notice via email to sanddragon310@gmail.com at least 30 days before the desired cancellation date.
    • Upon receiving your cancellation request, we will process the cancellation and confirm the final billing details, if applicable.

 

For further inquiries or assistance regarding our fulfillment policy, billing, or payment processes, please reach out to our customer service team at sanddragon310@gmail.com.

Thank you for choosing Sand Dragon Media. We look forward to serving you with excellence.